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Privacy Policy for H-Trac

Last updated: 19 June 2025

H-Trac ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tracking app.

Information We Collect

We collect the following types of data to provide and improve our tracking services:

  • Personal Information: Such as your name, email address, and account details if you register.
  • Location Data: Real-time or historical location information to provide tracking functionality.
  • Device Information: IP address, device type, operating system, and app usage data.
  • Usage Data: How you interact with the app, including features used and performance data.

How We Use Your Information

We use your data to:

  • Provide and maintain the tracking services.
  • Improve app functionality and user experience.
  • Communicate important updates and respond to your inquiries.
  • Analyze app usage to enhance performance and features.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Trusted third-party service providers (e.g., analytics, hosting) who assist us in operating the app.
  • Legal authorities if required by law or to protect our rights.

We ensure that any third parties we work with comply with applicable data privacy laws.

Data Storage and Security

Your data is stored securely using industry-standard encryption and access controls. We regularly review our security practices to protect your information from unauthorized access or disclosure. Data may be stored on servers located  "in various countries".

User Rights and Choices

You have the right to:

  • Access, correct, or delete your personal data.
  • Opt-out of certain data collection or communications.
  • Withdraw consent where applicable.

To exercise these rights, please contact us at [contact email].

Children’s Privacy

Our app is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the app or via email.

Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at:

here4u@hounsom.com

+27 71 794 4211